Welcome to Atlasgas (“we,” “our,” “us”). By using our website, services, or placing an order, you (“customer,” “you,” or “your”) agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or services.

1. General Terms

• These terms and conditions govern your use of the website and any propane delivery services we provide.
• By accessing or using our website and services, you agree to abide by these terms and conditions. If you do not agree to these terms, please do not use our website or services.
• We reserve the right to modify these terms at any time, and such changes will take effect immediately upon posting on this page.

2. Services Provided

We offer propane delivery services to both residential and commercial customers within the United States. Our services include the delivery of propane for heating, cooking, and other needs as specified in your order.

3. Customer Responsibilities

• Accurate Information: You agree to provide accurate, current, and complete information when placing an order or requesting services. This includes providing correct delivery addresses, contact details, and payment information.
• Safe Delivery Location: You are responsible for ensuring that the delivery location is safe, accessible, and clear of obstacles for our delivery personnel and equipment. If the delivery location is not accessible, we may charge additional fees for re-delivery or rescheduling.

4. Payment and Pricing

• Payment Methods: We accept various payment methods, including credit/debit cards and other methods available through our website.
• Pricing: Prices for propane delivery services will be provided at the time of the order and are subject to change. Additional charges may apply for special delivery requests, urgent deliveries, or additional services.
• Billing: All billing is processed in U.S. dollars. By placing an order, you authorize us to charge your payment method for the agreed-upon amount.

5. Delivery Terms

• Delivery Times: We aim to deliver propane orders in a timely manner. However, delivery times may vary depending on factors such as weather conditions, availability, and location. We will notify you of any delays.
• Delivery Fees: Delivery fees may apply depending on your location and the size of your order. These fees will be clearly communicated before you complete your purchase.
• Service Area: We only provide propane delivery within the United States.

6. Refund and Cancellation Policy

• Refunds: We offer a one-month refund policy, as outlined in our Refund Policy. Refunds will be issued only under the conditions specified in that policy.
• Cancellations: If you wish to cancel an order before delivery, please contact us promptly. Cancellations may be subject to a fee if the delivery has already been processed or dispatched.

7. Privacy Policy

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

8. Prohibited Use

You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:

• Unauthorized access to or use of our website, accounts, or systems.
• Engaging in fraud, deception, or illegal activities.
• Disrupting or interfering with the functionality of our website or services.

9. Limitation of Liability

• No Liability for Delays: We are not responsible for any delays in propane delivery caused by factors beyond our control, such as weather conditions, supply chain issues, or natural disasters.
• Limitation of Damages: To the fullest extent permitted by law, our liability is limited to the amount you paid for the propane delivery service. We are not liable for any indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless [Your Company Name], its officers, employees, and agents from any claims, damages, or expenses arising out of your violation of these terms or any unlawful use of our services.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts located in the jurisdiction of [Your State].

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

[Your Company Name]
Phone: (833) 394 – 2393
Email: accounts@atlasgas.net
Address: San Jose, California